Last Updated: 19/06/2026
At Brainbug Analytics Private Limited, we are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products through our website.
Shipping Coverage
We currently ship products across India.
Orders will be delivered to the shipping address provided by you during the checkout process.
At this time, we do not guarantee international shipping unless explicitly stated on our website.
Order Processing Time
- Orders are generally processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During peak seasons, promotional events, or unforeseen circumstances, processing times may be extended.
Delivery Timeline
Estimated delivery times are as follows:
- Standard Delivery: 3–7 business days, depending on your location and courier availability.
Delivery times are estimates only and may vary due to:
- Remote delivery locations
- Weather conditions
- Public holidays
- Natural disasters
- Courier or logistics delays
- Government restrictions
- Other circumstances beyond our reasonable control
Once your order has been shipped, tracking details will be sent to your registered email address or mobile number.
Shipping Charges
- Shipping charges, if applicable, will be clearly displayed during checkout before payment.
- Any free shipping offers or promotional shipping discounts will be communicated on our website.
- Applicable taxes and shipping fees will be shown before your order is confirmed.
Packaging & Handling
We take appropriate care to ensure that all products are securely packed to minimize the risk of damage during transportation.
Our packaging is designed to protect products throughout the shipping process.
Delivery Partners
We work with trusted third-party courier and logistics partners to provide reliable delivery services across India.
Delivery timelines depend on the operational performance of these logistics providers.
Delayed or Failed Deliveries
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.
If your shipment is delayed or you experience any delivery issues, please contact our customer support team, and we will assist you in tracking and resolving the issue.
Incorrect Address or Failed Delivery Attempts
Please ensure that your shipping address, PIN code, and contact details are accurate and complete before placing your order.
Brainbug Analytics Private Limited is not responsible for delays, failed deliveries, or additional shipping charges resulting from:
- Incorrect or incomplete shipping information
- Invalid contact details
- Customer unavailability during delivery attempts
- Refusal to accept the shipment
Additional shipping charges may apply if a package needs to be re-shipped due to incorrect information provided by the customer.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation containing tracking information via email or SMS (where available).
You may use the provided tracking details to monitor the delivery status of your shipment.
Damaged Packages
If your package appears damaged upon delivery:
- Do not accept the package if the damage is severe.
- Take photographs of the package and its contents.
- Contact our customer support team within 48 hours of delivery.
We will investigate the issue and provide an appropriate resolution in accordance with our Refund & Returns Policy.
Contact Information
If you have any questions regarding shipping or delivery, please contact us.
Brainbug Analytics Private Limited
📧 Email: info@brainbuganalyticsshop.com
📞 Phone: +91 8796972654
📍 Address:
Office No.103, Kirti Shikhar Tower,
Janakpuri District Centre,
New Delhi, South West Delhi,
Delhi – 110058